Arrived as a walk-in on a late weekday evening, it was the most pleasant experience / have ever had. Everyone was friendly, upbeat and professional. despite the late hour. The questions to get the little one checked out was a quick and efficient process. She was happily occupied with the play area and there was a TV there if that got old. We had a quick wait and they checked her vitals. They were very kind and patient because she can be a bit of a toughie when trying to check out her ears. We returned to the receptionist desk to get the prescription and were on our way! The facility here is quite modern and visually appealing. White with blue LED lights to accent decor was a nice touch. There was also a chandelier in the back office by the patient rooms. Overall, this is a wonderful addition to the neighborhood. My little one's temperature returned to normal the next day because I was able get her started on antibiotics so quickly. So glad I found them! - Gabriella D